About Anand International
Anand International is a leading home decor manufacturer that supplies to retailers and wholesalers across different regions in India.
They offer a wide range of products from furniture to accessories, and have a large customer base across the country.
Problem They Faced
Anand International faced a major challenge in keeping their retailers and wholesalers updated about the availability of their products.
They had over 300-400 WhatsApp groups for each location, and they had to manually send messages to each group to inform them about the latest products and availability.
This process was not only time-consuming and laborious, but also prone to errors, such as missing out on groups, messaging a group twice, and so on.
This manual approach also made it difficult to provide personalized support to their customers, as they were unable to respond quickly to customer queries and requests.
How We Helped Them
MIDAP provided Anand International with a comprehensive solution that helped them automate their messaging process and improve customer support.
With our platform, Anand International could easily schedule messages for multiple groups at once, simply by selecting a template and choosing the groups they wanted to send the message to.
By using MIDAP, Anand International was able to message over 500+ groups with just a few clicks, saving a significant amount of time and effort.
Moreover, with automated messaging, they were able to reduce the risk of errors and provide their customers with timely and accurate information.
As a result, Anand International was able to improve their sales and customer support significantly, while also saving a significant amount of time and effort.
With MIDAP, they could focus more on their core business activities and provide their customers with the best possible service.
